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• Your full name registered on your account
• Your username
• Country your account is registered in
• A detailed description of the issue
• All the steps that led to the issue (what you clicked on)
• Platform used — operating system and version (e.g. Windows 10, macOS 14, Android 14)
• Device used (e.g. desktop, iPhone 15, Samsung S24)
• Browser used (e.g. Chrome, Safari, Firefox)
• The time of day the issue happened, including your time zone
• Screenshots of the issue, if possible